Application for any available Tracking Manager , Control room ,Security Escort
|Career Status:||Open to new opportunities|
|Willing to relocate:|
|Willingness to travel:||Willing to travel|
- [email protected]
Application for any available vacancy
I would like to apply for any available vacancy, I am currently employed as a call assist and tracking Manager, I am a confident exceptionally organized person and deal with conflict very well, I approach my work in a proud manner.
Currently working within a very busy office and managing a team of 5 employee’s reporting directly to me, I have lots of experience in different fields and pay great attention to detail in my work and enjoy making sure that I completed my daily tasks.
I feel that I have excellent communication and listening skills and enjoy working on my own, but perform well as part of a team as well. I am deadline driven and have a good relationship with all my co-workers.
I have enclosed my CV detailing my skills and expertise should you have any further questions please do not hesitate to contact.
I look forward hearing from you
Werner A Viljoen
Registered with Security Industry Authority
(Grade A/B/C/D/E) (Armed Response) (Cash in transit)
Reg No: 1920612 PSIRA Certificate
Fire arm license hand gun, shot gun private, business
Current Studies: Intec College (Matric)
Student Number: 71211008
Institute: D.C. S – De Compu School
Subjects: Windows, MS Word, MS Excel, Outlook, Email (Outlook) (Gmail), Internet
Nature of Business: Tracking and Investigations Unit, Recovery, Car Rental, Breakdowns.
Date of Employment: October 2010
Position: Tracking Manager and Investigations, Recovery Unit
Duties: Tracking of vehicles in and out of South Africa, into neighbouring countries, checking on
Violations such as speeding, reckless and negligent driving, when a vehicle goes across any
Any borders into other countries I have to verify all the clients’ documents and see if he did
Request permission from the company to go across, if not the country he is crossing the
Border post must be informed and instructed not to allow the vehicle across, vehicle will
Be monitored on Live Track via satellite, and if the client does not return with the vehicle,
I then send out the Recovery Unit or go out myself if instructed by management.
Internal investigation: Do ITC checks on clients, do Code 10 with the banks verify owner
Information on credit cards and master cads, verify passports and drivers
Licence’s and also Temporary licence’s with the I.D books. Etc
Promoted to Head of Tracking/Fitment/Breakdowns 2016 Reporting Staff Members 5
- Monitor the night time driving
- Updating daily fleet
- Handling C-track, Life Track, EWCOP, NETSTAR systems.
- Processing the de-installation of the fleet for new fitment
- All administrating duties, Tracking, Accidents, Fitment, Recovery Etc.
- Assisting with new breakdowns
- Open ticket for refunds
- Ordering units
- Verifying all unit before release to insure thy are updating
- Maintaining system to reconcile that all new units are loaded.
- Following up to insure all accidents files and reports are completed
- Cross referencing the fleet on a manual system to insure the fleet are protected
- Monitoring fitment
- Overdue recover if needed
- Soft log SIM cards
- Processing of over time
- Processing of dep’t work rosters
- Break downs
- Customer serves
- National Tracking Manager
- Recovery Agent
- Mechanical Breakdowns
- General administration
- Customer Serves
- Report analyst
- Armed Response
- Store Keeping
- Knowledge all tracking systems
- Call center
- Team Manager
- English Afrikaans
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