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8 Aug 2021

Permanent Vacancy for Unemployed Client Information Clerk Wanted Urgently

Department of Health – Posted by JobLink24 Tembisa, Gauteng, South Africa

Job Description

Vacancy for Unemployed Client Information ClerkWanted Urgently

Location: Tembisa

Job Type: Permanent

Company/Employer: Department of Health

Job Title: Client Information Clerk

Closing Date: 22 Sept 2021

Salary Market Related

 

Job Description        

Our client is looking for an Assistant to start working urgently.

Key Requirements :

  • Computer literate (Ms Office). Switchboard or Call Centre experience will be an added advantage.
  • Ability to communicate well with people at different levels and different backgrounds.
  • Sound organisation skills.
  • High level of reliability.
  • Ability to handle information confidentially.
  • Sound verbal and written communication skills.
  • Ability to act with tact and discretion.
  • Good telephone etiquette.
  • Good interpersonal skills and document management skills.
  • Must have office administration competency.
  • Must be able to work under pressure and to take initiative.
  • Ability to work independently and in a team.
  • Ability to organize and plan. Must be self-motivated.
  • Knowledge and application of the Batho Pele Principles.
  • Applicant should be prepared to undergo Medical Surveillance as an inherent job requirement.

Main Duties :

  • Outgoing calls and transferring calls to appropriate extensions.
  • Making calls on behalf of the staff, keeping records and taking messages.
  • Sending of bulk SMS messages for hospital communications and patients.
  • Answer general enquiries pertaining to hospital clients and staff.
  • Report faulty telephone lines and keep record.
  • Handle Switchboard apparatus appropriately by using the equipment according to specifications and monitor call durations.
  • Keeping track with doctor’s call roster and be able to use paging 4 system. Expected to work night shifts, weekends and holidays.
  • Comply with the performance management and development system (contracting, quarterly reviews and final assessment).

Vacancy for Unemployed Client Information Clerk Wanted Urgently

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