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7 Jun 2021

Permanent Vacancy for Unemployed and Skilled Field Line Manager Wanted Urgently

Fidelity Services Group – Posted by JobLink24 Vanderbijlpark, Gauteng, South Africa

Vacancy for Unemployed and Skilled Executive

Job Description

Vacancy for Unemployed and Skilled Field Line Manager Wanted Urgently

Location: Vanderbijlpark, Gauteng, South Africa

Job Type: Permanent

Company/Employer: Fidelity Services Group

Job Title: Field Line Manager

Closing Date: 18 June 2021

 

Job Description

Our Client is urgently looking for a Field Line Manager to join the team urgently.

The main purpose is to manage all installations and services done in the area.  Handle client queries and manage technicians.

Qualification and Experience:

  • Must have Grade 12 or Equivalent
  • Must have Diploma in Electronics advantageous
  • Must have minimum 3 years Technical Management experience
  • Must have customer Service experience
  • Must have people management experience

Key Requirements and Other Attributes:

  • Must be computer literate (MS Office, Listener, Outlook, Internet
  • Must have knowledge of listener
  • Must be PSIRA Registered (Grade B)
  • Must have valid driver’s license
  • Must be conversant in SAIDSA requirements

Duties and Responsibilities

  • To ensure that weekly targets are met
  • To ensure first time resolution to client query and the correct payments are received for installations and services
  • To ensure that FFT targets are met as set out in the budget for the branch.
  • To ensure that installations and services are done within prescribed ADT standards
  • To minimize stock loss to less than 1%.
  • To ensure that all incidents are reported to HR within 24 hours of the incident occurring
  • To ensure inspections are conducted on a monthly basis and discrepancies reported to Installations Manager / HOD
  • To ensure toolbox talks and SHE meetings are conducted monthly and minutes sent to HR Officer – EHS
  • To ensure that reports are completed on a weekly basis and sent to Manager
  • To ensure that Installers whereabouts are recorded accurately
  • To ensure that AOD’s are signed and submitted to payroll before 10th of each month for payroll cut off
  • To ensure that Listener notes are attended to timeously and feedback provided
  • To ensure that all technical queries are resolved within prescribed standards
  • To ensure vehicles are sent for repair at regular intervals
  • To ensure that investigations and claim reports are addressed within prescribed standards

Vacancy for Unemployed and Skilled Field Line Manager Wanted Urgently

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Job expires in 5 days.

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