Permanent Vacancy for Unemployed and Skilled Claims Admin Assistant Wanted Urgently
Vacancy for Unemployed and Skilled Claims Admin Assistant Wanted Urgently
Location: Bellville, Western Cape, South Africa
Job Type: Permanent
Company/Employer: Sanlam Group
Job Title: Admin Assistant
Closing Date: 22 Sept 2021
Salary Market Related
Our client is looking for a Assistant to start working urgently.
- To preparing a claim for the Claims Consultant by ensuring all required information is availableAdminister and pay claims
- To handle queries (telephonically and/or via email) within agreed timelines
- To action and respond to all customer/client follow-up tasks within agreed timelines
- To answering of calls on the Living Benefit Claims Helpdesk (on rotation basis)
- Engaging telephonically with clients regarding the progress of the claim
Qualifications and Experience:
- Must have matric / Grade 12
- Must have relevant Degree or Diploma (will be an advantage)
- Must have fully bilingual (fluent in English and Afrikaans)
- 3 years’ experience in claims administration of Long-term Life benefits.
- Must have knowledge of long-term Life Products and Benefits.
- Must have good understanding of Renewal policy and Individual Life Operational systems will be an advantage.
- Must have experience in the medical field (e.g. Nursing, Medical Aid Claims) will be an advantage.
- Must have previous experience in telephonic customer service or call centre environment will be an advantage.
- Must have analytical thinking
- Must have building Relationships.
- Must have building Customer Loyalty
- Must have communication (Written and Verbal)
- Must have team Success
- Must have problem Solving
- Must have attention to detail
- Must have adaptability
- Must have accountability
23 total views, 1 today