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21 Dec 2020

Permanent Job Vacancy for Skilled and Unemployed Operations Administrator

Fidelity Services Group – Posted by JobLink24 Midrand, Gauteng, South Africa

Job Description

Job Vacancy for Skilled and Unemployed Operations Administrator

Location: Midrand, Gauteng

Job Type: Permanent

Company/Employer: Fidelity Services Group

Job Title: Operations Administrator (Cleaning)

 

Purpose of the job:

The main purpose of a Cleaning Admin Clerk is to provide support to the Cleaning Operational Team.

Required Qualifications and experience

  • Must have Matric
  • Must have 2 years experience in the cleaning and hygiene industry
  • Must have 2 years of billing experience
  • Must have 5 years of administration experience
  • Must have proficiency in MS Outlook, MS Word, PowerPoint and Excel
  • Must have strong administration and organizational skills
  • Numerical accuracy and high methodical working methods are required

Main duties & Responsibilities:

  • To receive credit note paperwork from credit control and process to clients account on a daily basis;
  • Sales orders for all cleaning sites to ensure full complement are covered
  • Loading of Manpower’s when required
  • Loading of e-orders for BCAE and Operations (All required payroll PER’s) New, Terminations, Transfer, Promotions or salary changes, Leave, Full and Final payments, Changing details (Bank, Cell, Personal etc.)
  • Submitting and consolidating all pay queries to the payroll administrator
  • To order chemicals as per deadlines
  • To follow up on back orders
  • To order start-up equipment and chemicals
  • Putting together Health & Safety file for new contracts
  • Distribution of debtors analysis to AM’s weekly
  • To ensure monthly bulk stock orders are received from AM’s by due date and submitted to stores
  • Daily filing;
  • To submit recurring and non -recurring VI’s for Billing
  • Resolution of queries within the agreed departmental/business unit SLAs To participate in various ad-hoc projects where necessary.
  • New Site roll-out and new Clients
  • To assist Managers with weekly reports and client feedback as well as e-mail support to the General Manager
  • To contact customers to do PR calls and assessing service levels
  • To manage and implement annual client increases when due
  • To maintain and publish standard operating procedures and documentation
  • To ensure shared drive is up to date with relevant documentation
  • To update contract client list
  • Opening and maintaining of contract files
  • BI “Dashboard” completed monthly, follow up with AM’s to ensure all documentation is submitted timeously
  • Any other functions as required
  • Travel arrangements for operational staff

Behavioral Competencies Required

  • Analytical skills
  • Problem-solving skills
  • Must be well organized
  • Time Management skills
  • Perseverance
  • Patience
  • Must be approachability
  • Attention to detail
  • Ability to liaise professionally with personnel at all levels
  • Ability to work without supervision, under pressure and meet strict deadlines

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

NB: Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Job Vacancy for Skilled and Unemployed Operations Administrator

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