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3 Dec 2020

Permanent Job Vacancy for Operations Administrator

Fidelity Services Group – Posted by JobLink24 Midrand, Gauteng, South Africa

Vacancy available for unemployed

Job Description

Job Vacancy for Operations Administrator

Location: Midrand, Gauteng

Job Type: Permanent

Company: Fidelity Services Group

Job Title: Operations Administrator

Closing Date: 2020/12/09

Purpose of the job

The purpose of a Cleaning Admin Clerk is to provide support to the Cleaning Operational Team.

Minimum qualifications and experience:

  • Matric
  • Two 2 years experience in the cleaning and hygiene industry
  • Tow 2 years of billing experience
  • Five 5 years of administration experience
  • Must be proficiency in MS Outlook, MS Word, PowerPoint and Excel is essential
  • Must have strong administration and organizational skills
  • Numerical accuracy and high methodical working methods are required

Main duties & Responsibilities:

  • To receive credit note paperwork from credit control and process to clients account on a daily basis;
  • Sales orders for all cleaning sites to ensure full complement are covered
  • Loading of Manpower’s when required
  • Loading of e-orders for BCAE and Operations (All required payroll PER’s)New
  • Terminations
  • Transfer
  • Promotions or salary changes
  • Leave
  • Full and Final payments
  • Changing details (Bank, Cell, Personal etc.)
  • Submitting and consolidating all pay queries to the payroll administrator
  • To order chemicals as per deadlines
  • To follow up on back orders
  • To order start-up equipment and chemicals
  • Putting together Health & Safety file for new contracts
  • Distribution of debtors analysis to AM’s weekly
  • To ensure monthly bulk stock orders are received from AM’s by due date and submitted to stores
  • Daily filing;
  • To submit recurring and non -recurring VI’s for Billing
  • Resolution of queries within the agreed departmental/business unit SLAs To participate in various ad-hoc projects where necessary.
  • New Site roll-out and new Clients
  • To assist Managers with weekly reports and client feedback as well as e-mail support to the General Manager
  • Contacting customers to do PR calls and assessing service levels
  • To manage and implement annual client increases when due
  • To maintain and publish standard operating procedures and documentation
  • To ensure that shared drive is up to date with relevant documentation
  • To update contract client list
  • To open and maintain contract files
  • BI “Dashboard” completed monthly, follow up with AM’s to ensure all documentation is submitted timeously
  • Any other functions as required
  • To arrangement travels for operational staff

Behavioural Competencies:

  • Analytical
  • Problem-solving
  • Well organized
  • Time Management
  • Perseverance
  • Patience
  • Approachability
  • Attention to detail
  • Must show ability to liaise professionally with personnel at all levels
  • Must demonstrate ability to work without supervision, under pressure and meet strict deadlines



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