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7 Dec 2020

Full-Time Job Vacancies for Switchboard Receptionist

Mutholi Staffing – Posted by JobLink24 Cape Town, Western Cape, South Africa

Job Description

Job Vacancies for Switchboard Receptionist

Location: Cape Town, Western Cape

Job Type: Full Time

Company: Mutholi Staffing

Salary: Negotiable

Job Title: Switchboard Receptionist

 

Job Description

To Deliver Exceptional Customer Services

Answering a call:

  • To act as a key point of contact for callers providing a professional and friendly service as well as delivering an exceptional first impression.
  • To use the standard greeting when answering and closing a call, ensuring each caller treated as a valued client
  • To use correct business language, accurate use of tone, pitch and volume
  • To manage telephone calls professionally, efficiently and with good communication skills

Message taking:

  • Accurate and detailed recording of messages
  • Accurate and timely forwarding of messages

Minimum Requirements:

  • Must have Matric+Post Matric Qualification
  • Must have two (2) years experience of a combination of dealing with clients face to face and telephonically.
  • Must be accountable for achievement of operational objectives

Technical skills:

  • Must have good knowledge of relevant technology (telephony system etc)
  • Must have good computer and keyboard skills.
  • Must have ability to use Microsoft applications including Microsoft Word, Microsoft Outlook and Microsoft Excel.

APPLY HERE NOW

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