Full-Time Job Vacancies for Switchboard Receptionist
Job Vacancies for Switchboard Receptionist
Location: Cape Town, Western Cape
Job Type: Full Time
Company: Mutholi Staffing
Job Title: Switchboard Receptionist
To Deliver Exceptional Customer Services
Answering a call:
- To act as a key point of contact for callers providing a professional and friendly service as well as delivering an exceptional first impression.
- To use the standard greeting when answering and closing a call, ensuring each caller treated as a valued client
- To use correct business language, accurate use of tone, pitch and volume
- To manage telephone calls professionally, efficiently and with good communication skills
- Accurate and detailed recording of messages
- Accurate and timely forwarding of messages
- Must have Matric+Post Matric Qualification
- Must have two (2) years experience of a combination of dealing with clients face to face and telephonically.
- Must be accountable for achievement of operational objectives
- Must have good knowledge of relevant technology (telephony system etc)
- Must have good computer and keyboard skills.
- Must have ability to use Microsoft applications including Microsoft Word, Microsoft Outlook and Microsoft Excel.
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