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20 Dec 2020

Permanent Job Vacancies for Quality Improvement Advisor

TB HIV Care (THC) – Posted by JobLink24 Richards Bay, KwaZulu-Natal, South Africa

Job Description

Job Vacancies for Quality Improvement Advisor

Location: Richards Bay, KwaZulu-Natal

Job Type: Permanent

Company/Employer: TB HIV Care (THC)

Job Title: Quality Improvement Advisor (TBH201217-5) – TB HIV Care

Closing Date: 2020/12/27

Reference Number: TBH201217-5


Short Job Summary 

TB HIV Care provides health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. TB HIV Care provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly-evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care.

Key Purpose

The main role of quality improvement (QI) advisor is to manage a dynamic team in order to optimize program performance. A proactive approach to the coordination and management of QI linked themes will enhance the Care and Treatment (C&T) program. The incumbent will provide mentoring, training, guidance, coordination and evaluation of activities across multiple districts. There is a close working collaboration that includes the C&T program (QI coaches), regional and QA/I managers plus core Facility (DoH / THC) based role players.


  • Must have Matric / Grade 12
  • Must have Degree in Public Health Sciences, Social Sciences, Statistics or Health Information Sciences
  • Must have information management background (7 years relevant experience in lieu of a degree may be considered)
  • Must have 3 years’ experience in the HIV/AIDS, TB and STI program data analysis
  • Must have 3 years operational experience in District Health Information System (DHIS) and
  • Must have good understanding of South African Department of Health system, including policies, management and health information systems and structures at National and Provincial levels.
  • Must have funder reporting experience
  • Must have computer literacy (MS Office – Word, Excel, PowerPoint)
  • Must have fluency in English and isiZulu languages
  • Must have valid driver’s license
  • Must have clear criminal record

Duties and Responsibilities  

Quality improvement (QI)

  • To coach all QI linked staff to conduct interventions towards achieving the multi-facility QI project aims including: o Use data to identify bottlenecks and underlying causes
  • To develop, test and disseminate change ideas to close the gaps
  • To track data over time to draw periodic reports
  • To display QI activities and run charts at facility-level
  • To assist facilities to develop SOP’s for implementing successful change ideas
  • To maintain a current understanding of policy to optimize QI
  • Nurture a close collaboration with all QI linked staff to optimize results
  • To coordinate facility site scheduling to realize positive change
  • To support prescribed data tools to track progress within and across project facilities (, Web-DHIS, THIS data) at facility and sub-district level
  • To ensure all facilities have accurate, current and relevant QI tools prominently displayed (eg: run charts)


  • To drive the work plan to meet all indicators
  • To update the program manager weekly and maintain continuous communication with regional manager, QA/I manager and DoH role players
  • Systematically record and distribute QI success (and failures) monthly
  • To promote activities through conferences, workshops, technical meetings, seminars, publications and presentations

Human capital management

  • To develop QI capacity among sub-district health department staff (e.g. program managers and clinic supervisors where requested), THC and partner employees
  • To ensure continual self-development through constant review of current literature, initiatives and latest developments in the field
  • To conduct ongoing feed-back sessions with THC managers and employees
  • To communicate and collaborate effectively with a wide range of employees and managers.
  • Coach all QI-linked


  • To provide clinical training to complement QI goals
  • To conduct training (QI, TB, HIV, ART, STI’s, Adult Primary Care (PC101), NIMART, PMTCT, HIV rapid testing, IPC)
  • To plan all aspects of training (attendance, venue, resources, assessments)
  • To conduct a skill audits and develop training plans

Skills and Competencies      

  • Must have good communication skills
  • Must have decision making skills
  • Must be customer focused
  • Must have interpersonal ability
  • Must be results driven
  • Relationship- building skills
  • Supervisory
  • Initiative
  • Innovation


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