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21 Jun 2022

PermanentJob for Unemployed Customer Experienced Advisor Needed

Capita – Posted by JobLink24 Western Cape, South Africa

Job Description

Job for Unemployed Customer Experienced Advisor Needed

Place/Location: Western Cape
Job Salary: R6 500.00 Per Month
Type of the Job: Permanent
Company/Employer: Capita
Post Title: Job for Unemployed Customer Experienced Advisor Needed


Vacancy Details

Capita SA: part of the UK’s leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences.

We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele.

Join the winning team, we offer full training and a host of other great benefits!

Key Responsibilities:

  • Contribute individually and as a member of a team to ensure service levels meet agreed client and internal standards.
  • Handle all customer financial details such as customer account information, credit card details and banking account information with relevant integrity
  • Confidentiality Deliver a quality service to all customers to ensure customer and client satisfaction.
  • Achieve and deliver effective level of personal work, activities, and high level of performance to meet individually set objectives Knowledge and Experience.
  • Work towards individual and team targets.

Requirements:

  • Matric with English as a first language.
  • A clear credit and criminal record.
  • Ability to speak, read and write fluently in English.
  • Customer service experience
  • Call centre experience

Baseline Staff benefits:

  • Free Transport is provided and is available for shifts that end at 7pm onwards.
  • Candidate Requirements

Requirements:

  • Matric with English as a first language.
  • A clear credit and criminal record.
  • Minimum 6 months international call centre experience.
  • Minimum 6 months domestic call centre experience.
  • High end retail experience 6 months.
  • Ability to speak, read and write fluently in English.

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